![Return Policy At Panic Sweets, product quality and care are our top priorities. All our treats are handcrafted, prepared under strict hygiene standards, and shipped with the aim of reaching you in perfect condition. Due to the nature of our products (edible – perishable items), we do not accept returns or exchanges. This policy is in place for health and safety reasons, as well as because returned goods cannot be resold. Exceptions may be made only in the following cases: The product arrived damaged or visibly compromised during transit You received an item different from what you ordered In such cases, please contact us within 24 hours of receiving your order, providing photos and a description of the issue at info@panicsweets.com or by phone at [your phone number]. Customer satisfaction is very important to us, and we are committed to handling every case with care and responsibility.](https://panicsweets.com/wp-content/uploads/2025/02/the-logo-01-1.png){kind=logo}
At PanicSweets, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or make a purchase from us.
1. Information We Collect
When you use our website, we may collect the following types of information:a) Personal Information
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Name
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Email address
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Phone number
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Shipping and billing address
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Payment details (processed securely via payment gateways)
b) Non-Personal Information
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Browser type and version
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IP address
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Device type
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Pages visited and time spent on the site
2. How We Use Your Information
We use the information we collect to:
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Process and fulfill your orders
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Communicate with you about your order or our products
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Provide customer support
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Improve our website and services
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Send you updates, offers, and marketing communications (only if you opt-in)
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Prevent fraud and enhance security
3. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties.
We may share your information with trusted third parties only when necessary to:
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Fulfill your orders (e.g., shipping providers, payment processors)
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Comply with legal obligations
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Protect the rights, safety, or property of PanicSweets, our customers, or others
4. Data Security
We take your privacy seriously and implement appropriate security measures to protect your personal information, including SSL encryption, secure payment gateways, and restricted access to personal data.
However, no method of transmission over the internet is 100% secure, so we cannot guarantee absolute security.
5. Your Rights and Choices
You have the right to:
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Access the personal data we hold about you
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Request corrections or updates to your information
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Request deletion of your personal data
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Opt out of marketing communications at any time
To exercise any of these rights, please contact us at support@panicsweets.com.
6. Cookies and Tracking Technologies
We use cookies to enhance your browsing experience and analyze website traffic. You can choose to disable cookies through your browser settings.
For more information, please read our Cookie Policy.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
8. Changes to This Policy
We may update this Privacy Policy occasionally to reflect changes in our practices or legal requirements. The updated version will be posted on this page with the new effective date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, feel free to reach out:
📧 Email: support@panicsweets.com
📞 Phone: [357 97 725563]
📍 Address: [Griva Digeni 19, Kyperounda]